Privacy Policy

The database formed through data collection on the MUPI website and platforms is our property and responsibility, and its use, access, and sharing, when necessary, will be done within the limits and purposes of our business and described in this Privacy Policy.

1. Personal identification information will not be sold or rented by MUPI.
2. The USER is jointly responsible for the confidentiality of their personal data. Sharing passwords and access data violates this Privacy Policy and the Terms of Use of the MUPI website and/or platforms. Emails requesting the USER to forward their registration data will not be sent.

Internally, the data we collect is accessed only by properly authorized professionals, respecting the principles of proportionality, necessity, and relevance to the objectives of the MUPI website and/or platforms, in addition to the commitment to confidentiality and privacy preservation under this Privacy Policy.

How We Store Data and Records

• The collected data and activity records will be stored in a secure environment controlled for the following minimum periods: concerning personal registration data, a period of 5 years after the cancellation of the registration on the site and MUPI SYSTEMS platforms, pursuant to Articles 12 and 34 of the Consumer Protection Code; and, for digital identification personal data, a period of 6 months, as per Article 15 of the Internet Civil Rights Framework Law.
• If there is a USER request, the data may be deleted before that deadline. However, it may be necessary to keep the data for a longer period due to law, court order, fraud prevention, credit protection and other legitimate interests, in accordance with legal requirments. After the deadline and legal requirement, they will be deleted using secure disposal methods, or used in an anonymized manner for statistical purposes.
• The collected data will be stored on servers located in the United States, United Kingdom, Germany, or Brazil, as well as in an environment using cloud computing resources or servers, which may involve, in this latter case, the transfer or processing of data outside Brazil, in the European Union, United Kingdom, and United States.
• It may be necessary for MUPI to transfer your personal data to other companies that are part of the same economic group, or to an external service provider, which may also be based outside of Brazil, but operates exclusively on behalf of MUPI, and will use the user's personal data in accordance with this Privacy Policy.

Display, Rectification, Limitation, Objection, and Deletion of Data

• The USER can request the display or rectification of their personal data through the following channels:
  1. CONTACT: accessible through this;
  2. SAC: by email contato@mupisystems.com.br.
• Through the same tool, the USER can also:
  1. request the limitation of the use of their personal data;
  2. express their opposition to the use of their personal data;
  3. request the portability of registration data, in a readable format, to another Controller in the same field of our operations;
  4. request the deletion of their personal data that we have collected, provided that any Access Accounts have been canceled and the minimum legal retention period for data has passed.
• If the user withdraws his consent for essential purposes for the regular operation of the MUPI site and/or platforms, services and features may become unavailable.
• If the USER does not grant their consent for optional purposes, related to sending information, news, content, and other events relevant to the maintenance of the relationship, the services and functionalities of the MUPI website and/or platforms will continue to be regularly available.
• For audit, security, fraud control, and rights preservation purposes, we may retain the USER's data record history for a longer period in cases where the law or regulatory norm establishes it, or for rights preservation.

NEWSLETTER

• If you have signed up to receive the newsletter from the MUPI website and/or platforms, the USER agrees to receive news, personalized advertising about our products and services, and other information.
• The MUPI newsletter includes updates, offers, and other MUPI or Group brand information.
• When signing up to receive the MUPI newsletter, the USER declares to agree that MUPI will perform a personalized compilation of news, offers, and other information, as well as evaluate their site usage patterns, for the purpose of sending a personalized newsletter that meets the USER's needs and interests.
• The data is also stored and used for promotional purposes and market research. To do so, we will only contact the USER by email. Finally, we will also use your data to analyze and improve the effectiveness of our websites.
• If the USER no longer wishes to receive the MUPI newsletter, they may cancel their subscription at any time. To do so, the USER can click on the link provided in all newsletters to be redirected to the cancellation process or can use one of the following means of communication:
  1. CONTACT: accessible through this;
  2. SAC: by email contato@mupisystems.com.br.

COOKIES

• To facilitate the use of the MUPI website and/or platforms, "Cookies" are used. Cookies are small data units stored on your computer's hard drive by your browser and are necessary for the use of the MUPI website and/or platforms.
• Cookies allow a Digital Platform to store information about the USER's visit, their preferred language, their location, the frequency of their sessions, and other variables that MUPI considers relevant to make the experience much more efficient. These Cookies will also be used to help determine the usefulness, interest, and number of uses of the sites, allowing for faster and more efficient navigation and eliminating the need to repeatedly enter the same information. They do not store personal data or collect personally identifiable information.
• Online Behavioral Advertising Cookies:
  1. MUPI reserves the right to use information obtained through Cookies from an analysis of the behavior of site visitors and/or MUPI platforms, in order to display specific advertising for some of our products. MUPI believes that this action benefits the USER because content or advertising that MUPI believes corresponds to the interests of the USER will be displayed - based on their browsing behavior - so you will see less randomly displayed advertising and less content that is not of interest to you.
• How to prevent cookies from being stored on your hard drive and/or delete them:
  1. Most Internet browsers are set to automatically accept Cookies. The USER can change the settings to block the use of Cookies or alert you when a Cookie is being sent to your device.
  2. After authorizing the use of Cookies, the USER can always deactivate part or all of our Cookies.
  3. All browsers allow the user to accept, reject, or delete Cookies, namely by selecting the appropriate settings in their respective browser. The USER can configure the Cookies in the "options" or "preferences" menu of their browser.
  4. Note that by disabling cookies, you may prevent some web services from functioning properly, affecting, either partially or fully, navigation on the website.
• Cookies used and their purposes:
  1. Google Analytics:
     1. Web analysis service provided by Google, Inc. ("Google"). Google Analytics uses a specific form of "Cookies", that is, text files, which are stored on your computer and allow the analysis of your website usage. The information generated by the Cookie about your use of the website will be transmitted and stored on a Google server in the USA. MUPI emphasizes that Google Analytics has been expanded on the website and MUPI platforms to include the code "gat._anonymizeIp();" to ensure anonymous recording of IP addresses (so-called IP masking). Due to IP anonymization on this site, the USER's IP address is abbreviated by Google within the European Union territory and the European Economic Area Agreement. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and then abbreviated there.
     2. Google uses this information on behalf of MUPI to analyze the usage of its website and/or platforms, in order to compile reports on website activities and provide additional services related to its use and internet usage to the website operator. The IP address transmitted to Google Analytics by the USER's browser is not consolidated with other data from Google. The USER can prevent the storage of Cookies through the appropriate setting of the browsing software. Additionally, the USER can prevent Google from recording and processing data generated by Cookies and related to website usage (including IP address), by downloading and installing the plug-in available at the link and additional information on terms of use and data protection at https://www.google.com/analytics/terms/br.html ou https://www.google.com.br/intl/pt-BR/policies/privacy/.
  2. Google Adwords:
     1. A Google Analytics and conversion tracking service, which is part of Google AdWords. It works as follows: when the USER clicks on an ad displayed by Google, Google AdWords stores a conversion tracking Cookie (a "conversion Cookie") on the USER's computer's hard drive. These cookies expire after 30 days and do not allow the USER to be personally identified. By visiting certain pages on the MUPI site and platforms, MUPI and Google can recognize that the USER clicked on the ad and was redirected to that page.
     2. The information obtained through conversion cookies aims to create statistics for AdWords customers using conversion tracking. Through these statistics, it is possible to discover the number of USERS who clicked on the ad displayed by Google and accessed the page marked by the conversion tracking tag.
     3. Google Analytics is also used to analyze AdWords data and "DoubleClick" Cookies for statistical purposes. If the USER does not wish this to be done, they can disable it through the Ad Preferences Manager.
     4. With Google's Remarketing feature, MUPI can reach USERS who have already visited the website and MUPI platforms. For example, MUPI may deliver advertising to target groups that have shown interest in our products or services. Additionally, based on usage patterns on Google's advertising network sites ("Display Network") in the last 30 days and with the help of contextual search engines, AdWords determines the interests and characteristics shared by our site users. Using this information, AdWords identifies potential new customers for marketing purposes, whose interests and characteristics are similar to those of our site's USERS. Remarketing to the specific target group is then carried out through the combined use of Cookies, such as Google Analytics cookies and DoubleClick cookies. For more information on Google AdWords terms and conditions of use and data privacy, visit: http://www.google.com.br/policies/technologies/ads/.
  3. Google DoubleClick:
     1. We use the Google DoubleClick function on the website and MUPI platforms to evaluate site usage, as well as to allow MUPI, Google, and other advertisers collaborating with DoubleClick to display relevant ads to the USER. For this purpose, a Cookie is installed on the USER's computer hard drive. With the help of Cookies like this, an anonymous identification number is assigned to the browser, and information about the ad displayed on your browser and whether the ad page was accessed is collected. The information generated by the Cookie regarding your use of websites is typically transferred to a Google server in the US and then stored. Based on the collected information, interest categories are assigned to the browser. These categories are used to display ads of interest to the USER.
     2. In addition to changing the USER'S browser settings, you can also permanently disable the DoubleClick Cookie with the help of a browser plug-in. With the plug-in, the deactivation settings for this browser are retained even if the USER deletes all Cookies.
     3. By using the MUPI website and platforms, the USER allows the introduction of the DoubleClick Cookie and, consequently, the collection, storage, and use of their usage data as described above and for the specified purposes. Additionally, they agree that their data may be stored in Cookies even after closing the browser session and that it may be possible, for example, to access them again on their next visit to the site. The USER may revoke this consent at any time, with effect for the future, by deleting the DoubleClick Cookie and permanently deactivating it.

GENERAL PROVISIONS

• We do not use any type of automated decision-making that affects the USER.
• We have the right to change the content of this Privacy Policy at any time, according to the purpose or need, as well as for the adequacy and legal compliance of a law provision or rule that has equivalent legal force, the USER being responsible for checking it whenever accessing the MUPI website and platforms.
• If updates to this document require new consent, you will be notified through the contact information provided in your registration.
• If you have any questions regarding the provisions of this Privacy Policy, the USER can contact us through the customer service channels listed below.:
  1. CONTACT: accessible through this site;
  2. SAC: by email contato@mupisystems.com.br.
• If third-party companies perform the processing of any data we collect, they must comply with the conditions stipulated here and our Information Security policies, mandatory
• If any provision of this Privacy Policy is deemed unlawful or illegitimate by the authority of the locality in which you reside or by your Internet connection, the other conditions will remain in full force and effect.
• THE USER acknowledges that all communication carried out by e-mail (to the addresses provided in their registration), SMS, instant messaging applications, or any other digital, virtual, and digital form are also valid, effective, and sufficient for the disclosure of any subject related to the services we provide, as well as the conditions of their provision or any other subject addressed therein, except for the expressly different provisions provided in this Privacy Policy.

APPLICABLE LAW AND JURISDICTION

• The present Privacy Policy will be governed and interpreted according to Brazilian law, in the Portuguese language, with the Forum of the District of the headquarters of Mupi Systems elected to settle any dispute or controversy involving this document, except for specific reservation of personal, territorial, or functional competence by the applicable law.

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